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Introduction
Welcome to Mix Luxury Perfumes website. By accessing or purchasing from this website, you agree to comply with these Terms & Conditions in accordance with the Egyptian Consumer Protection Law No. 181 of 2018.
All products offered on the website are personal-use items and are considered fragile and sensitive to damage.
Definitions
“Company”: Mix Luxury Perfumes
“Client”: Any person who uses the website or purchases products
“Products”: All perfumes and items displayed on the website
Terms of Use
The client must provide accurate and complete information when placing an order.
The website must not be used for any unlawful purposes.
Products & Pricing
All prices are listed in Egyptian Pounds (EGP).
The company reserves the right to modify prices without prior notice.
Product colors or packaging may slightly differ from the images displayed on the website.
Orders & Payment
Orders are confirmed after direct communication with the client.
Available payment methods include: Cash on Delivery / Bank Transfer / Online Payment / Vodafone Cash / Fawry / InstaPay / Apple Pay.
The company reserves the right to cancel any order in case of: – Product unavailability. – Pricing errors. – Client’s failure to confirm the order.
Shipping & Delivery
Shipping is carried out within the specified timeframe for each area.
Delays may occur due to circumstances beyond the company’s control (shipping providers / force majeure).
The client is responsible for providing an accurate delivery address.
Returns & Exchanges
The client has the right to return or exchange the product within 14 days from the delivery date without providing a reason, provided that: – The product is in its original condition – The product has not been opened or used
Returns are NOT accepted in the following cases: – Opened or used products – Customized products made upon client request – Products purchased during promotional periods
In case of a clear manufacturing defect affecting the product: The client is entitled to return or exchange within 30 days
Warranty & Product Quality
The company guarantees that all products are original or compliant with the stated specifications.
Any manufacturing defect will be handled promptly upon complaint.
Privacy Policy
The company is committed to protecting customer data and will not share it with any third party.
Data is used only for order processing, service improvement, and marketing activities.
Liability
The company is not responsible for misuse of products.
The company shall not be liable for any indirect damages resulting from the use of the website.
Intellectual Property
All content (images, logos, designs) is the property of Mix Luxury.
Copying or using any content without permission is strictly prohibited.
Amendments
The company reserves the right to modify these Terms & Conditions at any time.
Updates will be published on the website.
Governing Law
These Terms are governed by the laws of the Arab Republic of Egypt.
Any disputes shall be resolved before Egyptian courts.
